Open road rv9/11/2023 ![]() ![]() Not just the sales staff.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Take your business where you'll be appreciated by the whole staff. There is an hour left in the business day and I still haven't received a call. I was under the impression that the parts were on hand ready to install. I called Open Road RV service on 3/30, talked to a different Tech who said she could have it repaired by Thursday 4/1 (April fools) and that she could order the part and I could pick up the TT Thursday. Needless to say 3/18 cam and went without a call. He asked again, I figured he's angry with me and I better say 'yes'. He asked me again and I repeated my answer. I said that would allow me to camp with my family. The Tech asks me if I would like it back on 3/18. I was told that the repairs were minor and they had the parts. I called 3 days in a row (beginning 3/9) before getting a call back. I brought it in and was told it would be repaired by 2/18/21. ![]() So I canceled my appointmentĪnd scheduled the repair at the dealership I purchased from. I found out that in order to be repaired under warranty, I had to bring it to a Forest River Certified repair shop. I arranged to have it repaired at local repair shop. In November we noticed that the awning had pulled out of the channel near the roof and a strut broke between the tires on the passenger side. I purchased a TT from them mid August of 2020. If you purchase an RV from this business. ![]()
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